Our Commitment to Privacy
We respect the privacy of your information. We provide this explanation about our online information practices as a show of our commitment to protect your privacy.
We have strived to design
and manage our site to meet current industry standards of privacy and
security, including the Health Insurance Portability and Accountability Act
of 1996 (HIPAA). While no web site can be 100% secure, QSINet® has security
measures in place to protect against the loss, misuse and alteration of the
information under our control. The QSINet® Web Server uses encryption
technology where required
Access to our web server
equipment is protected by physical plant security, with access limited to few
personnel. Our database server
The Information We Collect
We collect and store your Profile in order for you to interact with your healthcare provider, access and update information stored within your providers business (healthcare practice management) system, and perform tasks such as make payments or request or schedule appointments. You must enroll through a member provider’s website, and select a user name and password before you can access your protected healthcare information.
This site’s registration form requires that you give us your personal and controlled e-mail address (we strongly recommend that this not be your work-related address), the number of the billing account maintained with your healthcare provider and certain demographic information (e.g. your zip code, gender, birth date and primary telephone number). Using your registration information, we develop a Profile for you in order for you to receive optimal benefits when you are using our Website.
In addition, we automatically gather general statistical information about our Website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, etc., but in doing so we do not reference you by individual name, e-mail address, home address, or telephone number. We use this data in the aggregate to determine how much our customers use parts of our site so we can improve our site. We also provide this statistical information to third parties.
The Way We Use Information
QSINet® is not engaged in rendering medical advice. QSINet® may share non-personal, non-identifiable, summary and/or aggregate member profiles with its partners and other third parties.
We use your personally
identifying information to
We use your e-mail
address, your mailing address, and phone number to contact you regarding
administrative notices, new product offerings and communications relevant to
your use of the site.
We may also use or disclose information to resolve disputes, investigate problems, or enforce our User Agreement. At times, we may review status or activity of multiple users to do so. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.
We use your IP address to help diagnose problems with our server, to manage our Website and to enhance our site based on the usage pattern data we receive.
Third Party Practices
This site contains links to other sites. QSINet® is not responsible for the privacy practices of such sites. We recommend that you review the privacy and security policies of such sites should you so desire.
Member Communications and Forums
You are responsible for the content and information contained in any communications you may send to this site, including its truthfulness and accuracy. You agree that you will not upload or transmit any communications that infringe any patent, trademark, trade secret, service mark, copyright or other proprietary rights of any party. You warrant that your communications comply with federal, local and international laws respecting trademark, trade secret, service mark, copyright or other proprietary rights of any party.
Children Under 13
How You Can Opt-Out
On websites that provide electronic statement notification, we provide you the opportunity to opt-out of receiving electronic statement notification. Should you decide to opt-out of receiving electronic statement notification, you should:
Go to My Account | Update Contact Information, and select “No” on “Receive notification of statement via Email”.
Should you decide to
remove your registration information from the
registration from QSIN
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
Changes to Our Policy
By using our Website, you consent to the collection and use of this information in the manner we describe.